Page 4 - Madeira & Canary Islands (Summer 2020) Brochure

About Us

Luxury and Service are not just words, we WE ARE AITO MEMBERS
bring them to life. Enjoy a truly relaxing holiday Cyplon Holidays is a proud member of the Association of
when you want and how you want, with the Independent Tour Operators. AITO represents Britain’s leading
independent tour operators and demands high standards of
confidence that a holiday with us will always quality and service. Cyplon Holidays abides by AITO’s Code of
meet the highest standards in all aspects, as Conduct and adheres to the AITO Quality Charter.
well as complying with the strictest financial
protection policies. Book now to enjoy an FLIGHTS FROM REGIONAL AIRPORTS
unbeatable experience from start to finish. Whether it is scheduled, no frills or chartered airlines that you wish
to travel on, we can meet all of your requirements, offering you all
available flights from any Regional UK Airports. Pre-booked upgrade
OUR FINANCIAL PROMISE TO YOU services and airport lounge-passes can also be arranged, if you
Financial strength and careful management have kept us at the wish to avoid the commotion and start your relaxation straight
forefront of the holiday business for over 40 years. All our quality away. Speedy/Priority boarding and even in-flight meals (on no frills
accommodation is licensed and independently approved, and airlines) can also be arranged with our Reservations Staff.
we do not take risks that could leave our customers out of pocket.
As the only family run operator of our type, we offer customers PRIVATE TRANSFERS
financial safety, reliability, and a unique holiday experience. We are
a 100% financially protected, independent travel company and are When you arrive in resort, travel in luxury in one of our private transfer cars
licensed by the Civil Aviation Authority, conforming to the bonding or for larger groups a private minibus. Child and Baby Seats for transfers
requirements of ABTA. All our air holidays and all the flights in this must be booked in advance and are at an extra cost.
brochure are ATOL Protected by the Civil Aviation Authority.
CYPLON REPRESENTATIVES
When you travel abroad, our Cyplon Representatives will always be

on hand to meet you & make certain that all is to your satisfaction.
Generally, we will aim to contact you at the beginning of your stay & if
you would like to arrange a further meeting this is also possible. Here,
we can provide you with advice & tips on your resort & its surroundings.
You will also be provided with an around-the-clock point of call - in
Specialist Operator of the Year case you need any additional assistance whilst on your vacation.
Stephanie Robins
Head of National Sales
OUR HOLIDAY PRICES
Air fares, hotel rates and other holiday costs fluctuate throughout the
year, as do special offers which are changed and updated frequently.
In order to avoid any pricing inaccuracies, expired offers and general
AWARD WINNING confusion, we do not display detailed price panels in our brochures as
Cyplon Holidays has received many awards in its history since it was these will change after the brochure has gone to print. Our quoted
established in 1972. Most recently we were recognised by the UK prices will therefore always be more accurate and more competitive.
travel industry at the Travel Trade Gazette (TTG) Trade Awards. We To obtain a detailed and up to date quotation of your holiday cost,
received the great honour of being named as the UK’s “Specialist kindly contact your local travel agent or call our friendly reservations
Operator of the Year” for 2018. In 2017, we were rewarded with the team on 020 8340 7612, or visit our website www.cyplon.co.uk for up to
title of the UK’s "Leading Tour Operator for Family Holidays" at the date special offers, prices and information.
Travel Bulletin Star Awards. Similarly, we have been winners of the
title “Leading Independent Tour Operator to the Mediterranean”
in 2015, achieving this consecutively, having also won an award in SENSIBLE PRICE MATCHING POLICY
2012, 2013 and 2014. In the unlikely event that you find a like-for-like holiday package cheaper
than what we have quoted, we promise to do our utmost to match the
price for you unless we deem the price of our competitor to be “not
TAILOR-MADE EXPERTS sensible” due to a pricing error. See website for more details.
As pioneers of “Tailor made” holidays we take our responsibility of finding
you the "perfect fit" very seriously. Our award-winning team love putting
together beautifully hand-crafted, complex itineraries, and always LOYALTY
strive to make our customers’ holidays unique and bespoke, each time To reward our loyal customers, we are delighted to offer a £50 reduction
they travel. From twin or multi-centres, to tours and excursions, cruises on your next holiday with us, to any of our destinations featured in our
etc - you name it and our team will find you the perfect ingredients to brochures. Please note that this discount is only redeemable when
blend with your hotel stays in any of our fabulous destinations. booking again via the same Travel Agent.

4 About Us